Q & A
Allow Me to Be of Service
Below you’ll find a collection of some of the questions I get asked most frequently. I’ve answered these questions as best I can, so I hope you find the info you’re looking for. If not, get in touch and I’ll do my best to help you as soon as possible.
What payment methods do you accept?
I prefer payment to be made directly into SOBREMESA's bank account. Contact me if you prefer to pay by Paypal (a small fee will be payable with this method of payment).
What are your waiting times like?
My waiting times vary from week to week. However, if you have an urgent requirement, please contact me to discuss.
How is Coronavirus affecting your business?
The pandemic has been difficult for many businesses. However, Sobremesa is working online as usual. The only difference is that no one-to-one Spanish classes or life coaching sessions are being held.
Do Spanish lessons have to be weekly?
Not necessarily. Spanish lessons can be held and paid for weekly, but don't need to be. Classes will be held as many times a week/month that you wish. They are designed with you in mind and built around your requirements. Packages are available to ensure your time slot - they also work out cheaper! Prices start from £24 with discounts for groups (up to six people). Please get in touch for a quote!
How much would it cost me for translation from Spanish to English?
Any size document will be accepted, no matter how small. The minimum charge is £30 and larger documents (over 100 words) start at 0.4p per word.
How long would it take for me to receive my translated document?
This depends on the document. For example, a simple letter could be translated and back to you within 24 hours (depending on business). Anything medical, scientific or more than 100 words could take about 5-7 days (it always depends on the size of the document, Translator availability and amount of research needed of the text).
Will my document for translation be secure?
Once received by Sobremesa, your document will be perfectly secure and will not be accessed by anyone else. I have full computer security installed on my computer to ensure all data remains secure and encrypted.
I have a little knowledge of Spanish but would like to improve my speaking. What levels are available?
Lessons can be taught from beginners through to intermediate and advanced. Conversation lessons are popular and even better (and cheaper!) if you have a couple of friends or family to join you. Currently, all lessons are taught online due to Coronavirus. Please let me know your requirements by emailing email@example.com
Do you run conversation classes?
Conversation lessons are held individually or in groups. Talking in a group is more fun for you and costs less. If any common difficulties arise in grammar, I will ensure you understand the correct way to say something, without interrupting the flow of conversation too much.
Can I get a refund if I find a course or session isn't right for me?
My only wish is that my clients are happy. If, after a few sessions, you are still not happy then I will certainly refund you the unused balance. However, like most things, you need to 'give it a go' and get involved to enjoy and appreciate. Please get in touch with me if you are affected.